OUR POLICIES
​At Freedomotics Group, we believe trust is earned through transparency, responsibility, and consistent high standards.
Our policies are designed to protect our customers, our staff, and our communities while ensuring we meet all regulatory and industry requirements.
Whether we’re installing smart home technology, surveying fibre networks, or carrying out energy assessments, we operate with the same commitment to:
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Safety and compliance
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Data protection and privacy
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Equality and fairness
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Environmental responsibility
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Quality service and accountability
Below you’ll find our core policies, which apply across all Freedomotics branches, along with additional commitments tailored to Living, Networks, and Energy.
How we collect, store, and protect customer data in line with GDPR.
Health & Safety Policy
Our approach to keeping staff, customers, and worksites safe.
Equality, Diversity & Inclusion Policy
Commitment to treating staff and customers fairly.
Quality Assurance Policy
Ensuring consistent service delivery across all Freedomotics branches.
Environmental & Sustainability Policy
Our pledge to reduce carbon impact and support greener homes.
Complaints Policy
Step-by-step process for raising and resolving complaints quickly.